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  • 1.  Unable to Create ApiKey

    Posted Mon June 10, 2024 10:50 AM
    I am following the instructions to get an apikey JSON response from Maximo. I get the login html instead of the apikey JSON.
    Steps to reproduce
    I am following the steps from this website ( and performing the steps on Postman. I checked Maximo Swagger UI and found the url for creating apikeys is "". I stored username and password in Authorization tab. I using "content-type=application/json" in my header. I using "{ "expiration":-1 }" in my JSON body. I am using "" as my url. When I send the POST request, it returns the html of Maximo login screen.
    Image preview
    Request to know missing step or possible work around.
    What should I do to get the apikey to appear in JSON response instead of the html login?

    Michael Minkoff

  • 2.  RE: Unable to Create ApiKey

    Posted Wed June 19, 2024 04:39 AM

    Hi Michael,

    Try one of the solutions mentioned here. It depends if you are using BASIC or FORM authentication.

    Suhas Joshi

  • 3.  RE: Unable to Create ApiKey

    Posted Wed June 19, 2024 01:11 PM


    Thanks for reaching out. I realized that the image did not load I reuploaded it. The image shows the same steps that your link presents. I color coded the inputs to show how I followed each step. The red underline shows tat I am attempted a Basic authorization. Can you please advise on how I can work around the issue?

    Another link for the picture is (Apikey Creation on Postman).

    Thanks in advance,

    Mike Minkoff

    Following instruction step by step with each color - coded.

    Michael Minkoff

  • 4.  RE: Unable to Create ApiKey

    Posted Fri June 21, 2024 12:22 AM

    Few questions:

    1. Can you share the web.xml from your environment?
    2. What is the value of useAppServerSecurity in system properties?
    3. Which version of Maximo are you using?

    Suhas Joshi