IBM Apptio

Hi IBM TechXchange community! I'm Ajay, and I'm excited to share that I've recently joined the team at Apptio IBM as a Technical Trainer within Customer Success. It's been a month of learning, growth, and valuable experiences, and I'm thrilled to be part of such an innovative company.  

🔑 Key Takeaways from My First Month:

Collaboration is Key: Whether it's working alongside product teams, supporting customers, or engaging with colleagues across departments, collaboration is at the heart of everything we do.

Problem Solving: Each day brings new challenges, but also new opportunities to innovate and create solutions that make a real impact on customer success.

Continuous Learning: One of the best parts of my role is the constant learning-both from the talented individuals I work with and from the feedback we receive from customers.

💬 Let's Talk! As I continue to settle in and navigate this exciting journey, I'd love to hear from you all-whether you're in product, engineering, support, sales, or another department.

What advice do you have for someone starting out in a customer-facing technical role?

How do you all foster cross-functional collaboration in your teams?  

Looking forward to connecting with the amazing people here, learning from your experiences, and sharing insights along the way!  

#IBM #CustomerSuccess #Apptio #Collaboration #ContinuousLearning #TechXchange