Hi Victor, ok, best to log a support ticket to have them review the details to see from the logs why it is failing. You can open a support ticket at: https://support.ibm.com
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Jason Shaw
Product Manager | Turbonomic
IBM Software | IT Automation
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Original Message:
Sent: Tue October 08, 2024 09:26 PM
From: Victor Ang
Subject: Add Instana Target failed
Hi Jason,
I can see the discovered services in the Instana UI.
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Victor Ang
Original Message:
Sent: Tue October 08, 2024 09:12 PM
From: Jason Shaw
Subject: Add Instana Target failed
Hi Victor, ok great, can you also confirm that you are seeing services discovered and collecting data in Instana? That would be the next step to ensure Instana is collecting the services and metrics from them. Let me know, thanks
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Jason Shaw
Product Manager | Turbonomic
IBM Software | IT Automation
Original Message:
Sent: Tue October 08, 2024 09:09 PM
From: Victor Ang
Subject: Add Instana Target failed
Hi Jason,
Thanks for reply. The Instana agents are deployed in the Instana server and in OCP where the applications are running.
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Victor Ang
Original Message:
Sent: Tue October 08, 2024 08:40 PM
From: Jason Shaw
Subject: Add Instana Target failed
Hi Victor, that message usually means that there was nothing discovered in your Instana instance from a services perspective. Though you might have sample applications in Instana, do you have any Instana agents deployed that is discovering data in Instana that Turbonomic can discover? Let me know, thanks
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Jason Shaw
Product Manager | Turbonomic
IBM Software | IT Automation
Original Message:
Sent: Sun October 06, 2024 04:12 AM
From: Victor Ang
Subject: Add Instana Target failed
Hi,
Anyone has idea on what is the issue when I add Instana target in Turbonomic for my test environment. I have some sample applications in Instana.
CRITICAL: Discovery of Instana target 'InstanaAccount ' failed with reason: Discovered 0 Service(s)
Appreciate any advice. Thanks.