Turbonomic

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  • 1.  Add Instana Target failed

    Posted Mon October 07, 2024 06:00 PM
    Edited by Lorraine Rizzuto Tue October 08, 2024 10:42 AM

    Hi,

    Anyone has idea on what is the issue when I add Instana target in Turbonomic for my test environment. I have some sample applications in Instana.

    CRITICAL: Discovery of Instana target 'InstanaAccount ' failed with reason: Discovered 0 Service(s)

    Appreciate any advice. Thanks.






  • 2.  RE: Add Instana Target failed

    Posted Tue October 08, 2024 08:40 PM

    Hi Victor, that message usually means that there was nothing discovered in your Instana instance from a services perspective.  Though you might have sample applications in Instana, do you have any Instana agents deployed that is discovering data in Instana that Turbonomic can discover?  Let me know, thanks



    ------------------------------
    Jason Shaw
    Product Manager | Turbonomic
    IBM Software | IT Automation
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  • 3.  RE: Add Instana Target failed

    Posted Tue October 08, 2024 09:09 PM

    Hi Jason,

    Thanks for reply. The Instana agents are deployed in the Instana server and in OCP where the applications are running.



    ------------------------------
    Victor Ang
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  • 4.  RE: Add Instana Target failed

    Posted Tue October 08, 2024 09:13 PM

    Hi Victor, ok great, can you also confirm that you are seeing services discovered and collecting data in Instana?  That would be the next step to ensure Instana is collecting the services and metrics from them.  Let me know, thanks



    ------------------------------
    Jason Shaw
    Product Manager | Turbonomic
    IBM Software | IT Automation
    ------------------------------



  • 5.  RE: Add Instana Target failed

    Posted Tue October 08, 2024 09:26 PM

    Hi Jason,

    I can see the discovered services in the Instana UI.



    ------------------------------
    Victor Ang
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  • 6.  RE: Add Instana Target failed

    Posted Tue October 08, 2024 09:58 PM

    Hi Victor, ok, best to log a support ticket to have them review the details to see from the logs why it is failing.  You can open a support ticket at: https://support.ibm.com



    ------------------------------
    Jason Shaw
    Product Manager | Turbonomic
    IBM Software | IT Automation
    ------------------------------