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  • 1.  What are your best practices implementing CMDB modeling meetings?

    Posted Thu March 01, 2018 11:35 AM

    What best practices do you implement when driving CMDB modeling meetings, considering that our IBM products (TADDM and Control Desk) already come with a predefined model?



  • 2.  RE: What are your best practices implementing CMDB modeling meetings?

    Posted Fri March 02, 2018 06:48 AM

    Your goal in the meetings is to determine the attributes and relationships required by your end users. You then compare those with the predefined model to see which existing information can be leveraged and what new attributes and relationships might need to be added. You should really engage an IBM Control Desk expert for help with this since it can result in a completely unusable implementation if done incorrectly.

    Frank Tate
    www.gulfsoft.com



  • 3.  RE: What are your best practices implementing CMDB modeling meetings?

    Posted Sat March 03, 2018 01:26 AM

    I'll extend Frank's message by saying that it's more important to find out what they want to do with the CMDB and what parts of it have operational/business value than the actual technical model of the relationships. 

    Too often you end up with a CMDB that is technically complete but is less useful because you didn't create it with the end-user's use cases in mind.